Repairing Flooded Carpet: A cheap job is a good job right? Wrong….
Don’t permit an unprofessional 24 hour carpet cleaner show up to repair your carpets with water damage. These are the cautions you should be aware of:
Overcharging. An unprofessional water restoration carpet cleaner may build the job up with unnecessary extras. E.g. using dehumidification for drying the water damaged carpets isn’t always necessary.
Using the correct equipment. They can borrow equipment from hire companies to dry the carpet. This is permissible, but an established water damage technician will have all their equipment to provide a faster response and hopefully a better value job.
Does not have a proper moisture metre. If they don’t have the proper moisture meter, they won’t be able to tell whether the carpet is dry enough. This furthers the problem of mould in future. Removal of this may be required in the future.
Specialised. There are a lot of “Carpet Cleaners” in this industry who do water damage repair work on the “side.” i.e. they aren’t the ones who do this kind of work often. Be wary of that. Restoring carpets is an art. Removing and repairing and reinstalling the carpet needs to be taken on by a professional, otherwise the carpet can be damaged incontrovertibly.
You may be thinking, how do I find a proper Flood Restoration Business? Below I have set out some things to look out for when you call around for a carpet flood damage business:
The size of their Yellow Pages advertisement: This can indicate how much work they do already. A full-size Yellow Pages advertisement can cost about $50 000. If they have invested in a larger ad, you can at least have some promise that they are professionals.
Where do they show up in Google? The higher the rate in Google, the more “online votes” there have been for this business.
What Qualifications do they have? The foundational qualification they require is a IICRC qualification in Applied Structural Drying and Water Damage Restoration.
Do Insurance companies hire them for their carpet damage jobs? This is a better indicator. If insurance companies source them, the business is bound to be superb at their skill. Insurance companies generally use the businesses that grant them the better value for money.
What kind of Equipment do they have? They should own at minimum 100 Air movers. If they possess this many, this probably means that they have been in the game for a good while. We took 8 years to acquire that many wet carpet drying air movers.
What sort of commitment can you get out of them on the phone? See if you can pin them down to a fee for water extraction, water removal and initial inspection. If they don’t give you a price for just this, you know they are not interested in serving you, so move on.
Response TimeOur Water Damage business based in Brisbane works to a 59 minute response time to water damage emergency. The business needs to be attended to ASAP. Mould can appear in a 24 hour period.
If you follow these tips you are sure to locate a Flood Damage Restoration business who can do the job right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
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